Details

    • Type: Support Request
    • Status: Closed
    • Priority: Major
    • Resolution: Timed out
    • Affects Version/s: 5.1.0
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:

      JIRA v7.0.10
      Atlassian CLI 5.1.0

    • Support Entitlement:
      SEN-6928062

      Description

      Hi Bob,

      We have updated the Atlassian CLI from version 3.9 to 5.1.0 in our production and test environment.
      Connecting to our JIRA instance from our test environment works well. However, trying to connect to our JIRA instance from our production-system results in following error:
      java -Dhttp.proxyHost='security-proxy' -Dhttp.proxyPort='3128' -Dhttp.proxyUser='username' -Dhttp.proxyPassword='password' -jar ./lib/jira-cli-5.1.0.jar --server https://jira.fleetboard.net --user username --password password -a getIssuseList --search "project = ITOPS and type = Handovers" --debug

      The exception is:
      Server address: https://jira.fleetboard.net/rpc/soap/jirasoapservice-v2
      URL requested: https://jira.fleetboard.net/rest/org.swift.jira.cli/latest/validatelicense?
      Request type: GET
      Content type: application/json
      create a new cookie manager for client: org.swift.jira.cli.JiraClient@5351660a, cookie file:
      reuse cookie manager from host client: org.swift.jira.cli.JiraClient@5351660a for client: org.swift.common.cli.AppfireClient@577412d0
      Using basic authentication.
      java.net.ConnectException: Connection refused
      at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
      at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
      at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
      at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
      at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1674)
      at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1672)
      at java.security.AccessController.doPrivileged(Native Method)
      at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1670)
      at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1243)
      at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:468)
      at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:338)
      at org.swift.common.cli.AbstractRestClient.restRequestWithUrlConnection(AbstractRestClient.java:662)
      at org.swift.common.cli.AbstractRestClient.restRequestWithFullUrl(AbstractRestClient.java:571)
      at org.swift.common.cli.AbstractRestClient.restRequestWithFullUrl(AbstractRestClient.java:542)
      at org.swift.common.cli.AbstractRestClient.restRequest(AbstractRestClient.java:517)
      at org.swift.common.cli.AbstractRestClient.restRequest(AbstractRestClient.java:505)
      at org.swift.common.cli.AbstractRestClient.restRequest(AbstractRestClient.java:489)
      at org.swift.common.cli.AppfireClient.getServerInfo(AppfireClient.java:171)
      at org.swift.jira.cli.JiraClient.getRemoteServerInfo(JiraClient.java:1959)
      at org.swift.jira.cli.JiraClient.validateJiraRelease(JiraClient.java:2119)
      at org.swift.jira.cli.JiraClient.handleRequest(JiraClient.java:749)
      at org.swift.common.cli.AbstractRemoteClient.process(AbstractRemoteClient.java:312)
      at org.swift.common.cli.CliClient.doWork(CliClient.java:433)
      at org.swift.jira.cli.JiraClient.main(JiraClient.java:157)
      Caused by: java.net.ConnectException: Connection refused
      at java.net.PlainSocketImpl.socketConnect(Native Method)
      at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
      at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
      at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
      at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
      at java.net.Socket.connect(Socket.java:579)
      at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
      at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:160)
      at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
      at sun.net.www.http.HttpClient.openServer(HttpClient.java:378)
      at sun.net.www.http.HttpClient.openServer(HttpClient.java:473)
      at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:270)
      at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:327)
      at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
      at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:931)
      at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
      at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1299)
      at sun.net.www.protocol.http.HttpURLConnection.getHeaderFieldKey(HttpURLConnection.java:2730)
      at sun.net.www.protocol.https.HttpsURLConnectionImpl.getHeaderFieldKey(HttpsURLConnectionImpl.java:307)
      at org.swift.common.cli.CookieManager.addCookiesFromUrl(CookieManager.java:139)
      at org.swift.common.cli.AbstractRestClient.restRequestWithUrlConnection(AbstractRestClient.java:654)
      ... 12 more

      Client error: Invalid request: java.net.ConnectException: Connection refused
      org.swift.common.cli.CliClient$ClientException: Invalid request: java.net.ConnectException: Connection refused
      at org.swift.common.cli.AbstractRestClient.restRequestWithUrlConnection(AbstractRestClient.java:730)
      at org.swift.common.cli.AbstractRestClient.restRequestWithFullUrl(AbstractRestClient.java:571)
      at org.swift.common.cli.AbstractRestClient.restRequestWithFullUrl(AbstractRestClient.java:542)
      at org.swift.common.cli.AbstractRestClient.restRequest(AbstractRestClient.java:517)
      at org.swift.common.cli.AbstractRestClient.restRequest(AbstractRestClient.java:505)
      at org.swift.common.cli.AbstractRestClient.restRequest(AbstractRestClient.java:489)
      at org.swift.common.cli.AppfireClient.getServerInfo(AppfireClient.java:171)
      at org.swift.jira.cli.JiraClient.getRemoteServerInfo(JiraClient.java:1959)
      at org.swift.jira.cli.JiraClient.validateJiraRelease(JiraClient.java:2119)
      at org.swift.jira.cli.JiraClient.handleRequest(JiraClient.java:749)
      at org.swift.common.cli.AbstractRemoteClient.process(AbstractRemoteClient.java:312)
      at org.swift.common.cli.CliClient.doWork(CliClient.java:433)
      at org.swift.jira.cli.JiraClient.main(JiraClient.java:157)

        Attachments

        1. cli3&4&5.PNG
          46 kB
        2. Cli5.2.PNG
          99 kB
        3. Cli5.PNG
          101 kB

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              • Assignee:
                pgoel Pankaj Goel [Bob Swift Atlassian Add-ons]
                Reporter:
                ops@fleetboard.com ops@fleetboard.com
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                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  Backbone Issue Sync