Clone Plus API support

Description

Hello,

An option for cloning issues using REST API.

Thanks.

Environment

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Activity

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Nishanth Thimmareddy (Bob Swift Atlassian Apps)
September 15, 2020, 6:47 AM

Hi ,

I have prioritized appropriately in the backlog. Do you have some time in the next week for a conversation? It would be great to spend 30 minutes to an hour exploring this with you. I would be very interested in knowing more about the use case and about the problems it solve for you.

Thank you, and I look forward to hearing from you,

Nishanth | Product Manager - Clone Plus for Jira

Alpes MAritimes
September 17, 2020, 7:57 AM

Hi,

We'd like

  • to customize clone creation ( new ticket fields filled according to parent ticket field values).

  • to bulk clone creations
    Subscribing to JIRA CLI plugin is not an option due to budget limitations.

Nishanth Thimmareddy (Bob Swift Atlassian Apps)
September 17, 2020, 8:39 AM

Hi ,

Thanks for using for Clone Plus for Jira and sharing more details on this.

  1. I have a quick follow-up question on the first part before I share more details on the already existing capabilities through Clone Plus for Jira global configuration. When you say “parent ticket”, is it the source issue that is getting cloned to another issue? or are you referring to a sub-task and parent ticket relationship? Please confirm.

  2. For bulk clone operations through UI, we have an improvement but I guess you are looking to create multiple issues through API? Please confirm.

Best,

Nishanth T | Product Manager

Bob Swift Atlassian Apps (an Appfire company)

nishanth (dot) thimmareddy (at) appfire (dot) com

Alpes MAritimes
September 17, 2020, 9:46 AM

Hi

Your understanding is correct. When I wrote “parent ticket”, I was referring source issue that is getting cloned to another issue.

I had a look at improvement for enabling bulk for ClonePlus. It will fit partially our needs ( will fit for bulk creation but not for customize )

Thank you.

Nishanth Thimmareddy (Bob Swift Atlassian Apps)
September 17, 2020, 11:05 AM

Hi ,

Thanks for your clarifications, I am happy to share we have full flexibility to customise the target issue fields (both standard and custom fields) from the parent issue. You can use substitution variables to get these values from the parent issue. Here is the documentation around how you can set these fields on target issues: link. Please reach out to us if you have any questions on this first request.

Coming to the bulk aspects of the Clone Plus for Jira, we will work towards getting this level of customization while you bulk clone too. Unfortunately, I cannot provide a definite ETA for this release but it's in our near term roadmap. Sorry about that.

Regards,

Nishanth T

Assignee

Nishanth Thimmareddy (Bob Swift Atlassian Apps)

Reporter

Alpes MAritimes

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