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To provide quicker and more accurate responses to issues or emails, please include as much information as possible on the initial request including:
Version of the plugin or add-on - put in the Affects Version/s field in the issue
Version of the Atlassian product - put in Environment field in the issue
Steps to recreate, including wiki markup or command or configuration information
In some cases, a pre-release plugin or tool snapshot will be available that contains fixes marked as resolved in JIRA. Go to the JIRA item for indication of snapshot availability. Also, look for release notices on the project's wiki pages that are work in progress.
Bob Swift Atlassian Add-ons does not provide these services directly, however, Appfire does provide integration, customization, and other professional services. Contact firstname.lastname@example.org.