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  1. Find one of the Set custom field parameters.
  2. Put the name or id of the target custom field (the one to be set) in the first field. target_cf in this example.
  3. Use the substitution variable syntax to specify the second field (values field). %source_cf% in this example.


  1. Choose either the Copy parent issue custom fields or the Copy original issue custom fields parameter appropriate for your scenario.
  2. Remember this parameter is a comma separated list of names.
  3. To specify a mapping, use a name constructed from the 2 custom field names (or ids) separated by a colon (:). Use source_cf:target_cf in this example. Use custom field ids if the names contain commas or colons.



titleSupported custom field types

Both Set custom field and the mapping support provided in the Copy case map be impacted by custom field type specific peculiarities since both techniques use string values for setting the field. See Custom Field Types for a list of known supported types.