If you have a usage question
We recommend that you create a support request if you have a complex usage question or you need to provide attachments and detailed information.
If you need an improvement added to an app
Please create an improvement request.
If you have a bug to report
If you need support
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To provide quicker and more accurate responses to issues or emails, please include as much information as possible on the initial request including:
- Version of the plugin or app - put in the Affects Version/s field in the issue
- Version of the Atlassian product - put in Environment field in the issue
- Steps to recreate, including wiki markup or command or configuration information
For CLI tools, also see How to get CLI help, support, and fixes.