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This app captures analytics data and stores this in a private analytics database hosted by Amazon Web Services in the United States of America.

The app collects a limited amount of information in order to help us make decisions on where to invest for future releases.  To improve the customer support experience, we do include the Support Entitlement Number (SEN).

(info) You can opt out at any point by toggling the analytics option to "off" within the app's configuration screen.

Install 

This data is collected each time the app is installed. 

{
  "event": {
    "timestamp": "2019-03-26T04:27:48.279Z",
    "created_at": "2019-03-26T04:27:49.210Z",
    "id": "5c99aa45d5712400016d57bc"
  },
  "eventInfo": {
    "type": "install"
  },
  "hostInfo": {
    "hostVersion": "7.13.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13252795",
    "hostServerId": "BMTF-KBHH-UBTA-34C5",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L13252796"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0-SNAPSHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

Uninstall 

This data is collected each time the app is uninstalled. 

{
  "event": {
    "timestamp": "2019-03-26T04:27:45.686Z",
    "created_at": "2019-03-26T04:27:48.747Z",
    "id": "5c99aa448dd1cb0001628e75"
  },
  "eventInfo": {
    "type": "uninstall"
  },
  "hostInfo": {
    "hostVersion": "7.13.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13252795",
    "hostServerId": "BMTF-KBHH-UBTA-34C5",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L13252796"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0-SNAPSHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

License - Added 

This data is collected each time the app license is added. 

{
  "event": {
    "timestamp": "2019-04-05T07:42:40.091Z",
    "created_at": "2019-04-05T07:42:42.973Z",
    "id": "5ca706f242731d0001d1bdeb"
  },
  "eventInfo": {
    "type": "license-added"
  },
  "hostInfo": {
    "hostVersion": "7.13.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13252795",
    "hostServerId": "BMTF-KBHH-UBTA-34C5",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L6669162"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0-SNAPSHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

License - Updated 

This data is collected each time the app license is updated. 

{
  "event": {
    "timestamp": "2019-04-23T09:41:19.039Z",
    "created_at": "2019-04-23T09:41:19.224Z",
    "id": "5cbeddbfb80a0b0001c55f70"
  },
  "eventInfo": {
    "type": "license-updated"
  },
  "hostInfo": {
    "hostVersion": "7.10.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13252795",
    "hostServerId": "JIRA-712A-54WE-YTRE",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L13252796"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER",
    "jiraServiceDesk": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": "10",
      "hostSEN": "SEN-L13252797"
    }
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0-SNAPSHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

Global configuration 

This data is collected when the administrator changes the app's global configuration. 

{
  "event": {
    "timestamp": "2019-05-08T11:35:45.458Z",
    "created_at": "2019-05-08T11:35:45.734Z",
    "id": "5cd2bf114206900001f60272"
  },
  "eventInfo": {
    "type": "globalconfig",
    "settings": {
      "sendStatistics": false
    }
  },
  "hostInfo": {
    "hostVersion": "8.1.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13252795",
    "hostServerId": "JIRA-712A-54WE-YTRE",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L13252796"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER",
    "jiraServiceDesk": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": "10",
      "hostSEN": "SEN-L13252797"
    }
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

Clone Plus configuration 

This data is collected when the administrator changes the clone plus properties from the app's configuration screen. 

{
  "event": {
    "timestamp": "2019-05-08T13:37:50.425Z",
    "created_at": "2019-05-08T13:37:50.629Z",
    "id": "5cd2dbae4cc0830001d441a0"
  },
  "eventInfo": {
    "type": "save-config",
    "default": {
      "custom-count": 0,
      "fieldExcludes": {
        "substitution-variables": [],
        "max-custom-count": 0,
        "custom-actions-count": 0,
        "values-count": 2
      },
      "projectIncludes": {
        "substitution-variables": [],
        "max-custom-count": 0,
        "custom-actions-count": 0,
        "values-count": 9
      },
      "copyAttachments": {
        "values": {
          "true": 1
        },
        "substitution-variables": [],
        "max-custom-count": 0,
        "custom-actions-count": 0,
        "values-count": 1
      }
    },
    "clone+": {
      "custom-count": 12,
      "set": {
        "substitution-variables": [
          "parent_environment",
          "original_reporter",
          "parent_assignee",
          "parent_summary"
        ],
        "max-custom-count": 28,
        "custom-actions-count": 11,
        "values-count": 119
      },
      "ignoreFields": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 6,
        "values-count": 19
      },
      "project-component": {
        "substitution-variables": [],
        "max-custom-count": 2,
        "custom-actions-count": 2,
        "values-count": 4
      },
      "tooltip": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 2,
        "values-count": 2
      },
      "label": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 2,
        "values-count": 2
      },
      "type": {
        "substitution-variables": [],
        "max-custom-count": 7,
        "custom-actions-count": 3,
        "values-count": 12
      },
      "component": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 0
      },
      "condition": {
        "substitution-variables": [],
        "max-custom-count": 5,
        "custom-actions-count": 8,
        "values-count": 18
      },
      "project": {
        "substitution-variables": [],
        "max-custom-count": 3,
        "custom-actions-count": 2,
        "values-count": 4
      }
    },
    "clone++": {
      "custom-count": 7,
      "linkType": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 1
      },
      "set": {
        "substitution-variables": [
          "now",
          "original_affected_versions",
          "original_fixed_versions"
        ],
        "max-custom-count": 11,
        "custom-actions-count": 4,
        "values-count": 37
      },
      "ignoreFields": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 2,
        "values-count": 4
      },
      "project-component": {
        "substitution-variables": [],
        "max-custom-count": 3,
        "custom-actions-count": 1,
        "values-count": 3
      },
      "tooltip": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 1
      },
      "label": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 1
      },
      "role": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 2
      },
      "type": {
        "substitution-variables": [],
        "max-custom-count": 3,
        "custom-actions-count": 2,
        "values-count": 4
      },
      "fieldExcludes": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 2,
        "values-count": 10
      },
      "issueTypeIncludes": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 4
      },
      "condition": {
        "substitution-variables": [],
        "max-custom-count": 6,
        "custom-actions-count": 6,
        "values-count": 17
      },
      "projectIncludes": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 2,
        "values-count": 7
      },
      "project": {
        "substitution-variables": [],
        "max-custom-count": 1,
        "custom-actions-count": 1,
        "values-count": 1
      }
    }
  },
  "hostInfo": {
    "hostVersion": "8.0.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13252795",
    "hostServerId": "JIRA-712A-54WE-YTRE",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L13252796"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER",
    "jiraServiceDesk": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": "10",
      "hostSEN": "SEN-L13252797"
    }
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

Clone Plus action 

This data is collected when the user does the clone action on any issue.

{
  "event": {
    "timestamp": "2019-05-08T17:31:48.945Z",
    "created_at": "2019-05-08T17:31:49.665Z",
    "id": "5cd31285dbfa530001b4627c"
  },
  "eventInfo": {
    "type": "standard",
    "details": {
      "action": "clone+",
      "targetProject": "same",
      "targetIssueType": "same",
      "options": {
        "copySubtaskEstimates": true,
        "copySubtasks": true,
        "copyAttachments": true,
        "copyParentVersions": true,
        "copyComments": true,
        "copyLinks": true,
        "copyWorklogs": false
      },
      "custom": ""
    }
  },
  "hostInfo": {
    "hostVersion": "8.1.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L6669171",
    "hostServerId": "JIRA-712A-54WE-YTRE",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L13252796"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER",
    "jiraServiceDesk": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": "10",
      "hostSEN": "SEN-L13252797"
    }
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.5.0-SNAPSHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-10324377"
  }
}

Bulk clone

This data is collected each time a user completes a bulk cloning operation.

{
  "event": {
    "timestamp": "2021-04-20T07:15:54.478Z",
    "created_at": "2021-04-20T07:15:55.782Z",
    "id": "607e7fab46c46a0001597dc3"
  },
  "eventInfo": {
    "details": {
      "hasEpic": false,
      "targetProject": "changed",
      "userId": 10004,
      "step3TimeStamp": "2021-04-20T07:15:05.811+0000",
      "selectedIssuesCount": 1,
      "issueSubtasksInEpicCount": 0,
      "bulkCloneDuration": 6272,
      "operation": "custom",
      "worklogsCount": 0,
      "targetIssueType": "same",
      "subtasksCount": 0,
      "custom": "clone++",
      "failedCloneCount": 0,
      "reportTimeStamp": "2021-04-20T07:15:54.475+0000",
      "sourceProjectCount": 1,
      "hasSubTasks": false,
      "step4TimeStamp": "2021-04-20T07:15:34.258+0000",
      "sourceProjectTypes": "software,",
      "issuesInEpicCount": 0,
      "isUserAdmin": true,
      "linksCount": 3,
      "sourceIssueTypes": 1,
      "sucessfullCloneCount": 1,
      "options": {
        "copyParentVersions": true,
        "copyEpicIssueSubtaskEstimates": false,
        "copyWatchers": true,
        "copyParentReporter": false,
        "copySubtasks": false,
        "copyAttachments": false,
        "copyEpicIssueSubtasks": false,
        "copyEpicIssues": false,
        "copyComments": false,
        "copyWorklogs": true,
        "copyLinks": false,
        "copySubtaskEstimates": false
      },
      "watchersCount": 3,
      "attachmentsCount": 0,
      "sourceProjectTypesCount": 1,
      "commentsCount": 0
    }
  },
  "hostInfo": {
    "hostVersion": "8.9.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L14979417",
    "hostServerId": "JIRA-712A-54WE-YTRE",
    "jiraSoftware": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": 100,
      "hostSEN": "SEN-L14979418"
    },
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER",
    "jiraServiceDesk": {
      "hostLicenseType": "DEVELOPER",
      "hostMaxUsers": "10",
      "hostSEN": "SEN-L14979419"
    }
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.9.0-SNAPSHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-18694238"
  }
}

Cloud migration

This data is collected each time the app's global configurations and/or clone operation(s) data is migrated to cloud.

{
  "event": {
    "timestamp": "2020-11-26T08:44:04.256Z",
    "created_at": "2020-11-26T08:44:05.189Z",
    "id": "5fbf6ad58151c00001d2e67e"
  },
  "eventInfo": {
    "type": "Cloud-migration",
    "settings": {
      "noOfCloneOperations": 2,
      "emptyCloneProperties": false,
      "sendStatistics": true
    }
  },
  "hostInfo": {
    "hostVersion": "7.13.0",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L142221979417",
    "hostServerId": "BP1X8-EVSR-WIF1-6ZNX",
    "hostMaxUsers": 100,
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.jira.clone-plus",
    "isUnlimitedUsers": true,
    "pluginVersion": "6.9.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-186921124238"
  }
}

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