Migration from server/DC to cloud


This page explains:

  • Migration support details for the app content from server/DC to cloud
  • Differences between the server/DC and cloud version of the app

Migration process

Migration of the global app configuration data or workflow configurations from server to cloud is not supported currently. This is because Jira Cloud Migration Assistant does not support building the server/DC migration path to cloud yet. To view your server data such as post function and conditioned validator configurations, and other global app configurations in cloud, configure the same from scratch.

For more information, refer to  CSOT-1423 - Getting issue details... STATUS .

Differences between Server/DC and Cloud versions of the app

The following table lists the feature differences between the Server/DC and Cloud versions of the app.


Supported post functions:

  • Create Issue(s)
  • Creat Sub-task(s)

Supported post functions:

  • Create Issue
  • Creat Subtask
  • Update Issue

Supported validators: Conditioned Validator

In the Cloud version, you notice that the features supported by Update on Transition for Jira are combined with Create on Transition for Jira.
Conditions based on substitution variablesJQL supported for validatorsJQL not supported for validators. Jira expressions are supported instead. 
Copy attachmentsSupportedSupported with a limitation of user not being able to add attachments during workflow transitionsRefer to  CSOT-1085 - Getting issue details... STATUS
Conditions for subtask default handlingSupportedNot supportedRefer to  CSOT-1084 - Getting issue details... STATUS
  • Issue fields
    • Due date offset 
    • Target issue status (Update Issue only)
    • Remote link(s) - Link types
  • Optional rules
    Regular expression pattern (for Conditions & Configuration > Create multiple issues)

Not supported

  • All Confluence links are copied to the issue being created or updated as weblinks.
  • The following result in a broken image in the issue being created or updated: 
    • Any media (image or GIF etc..) embedded in the original or parent issue's comments.
    • Any non-image media files or attachments such as GIF etc., in the description or environment fields.
  • Crete multiple issues in the Conditions & configuration tab does not support usage of regular expressions.
  • Copy attachments and Copy links are not supported while creating multiple issues or subtasks.

Refer to  CSOT-1253 - Getting issue details... STATUS CSOT-1301 - Getting issue details... STATUS CSOT-1373 - Getting issue details... STATUS CSOT-1551 - Getting issue details... STATUS CSOT-1553 - Getting issue details... STATUS CSOT-1568 - Getting issue details... STATUS

Problem reporting

If you experience any problems or behavior changes that are unexpected, refer to Help and open a ticket with us. This helps us identify and prioritize fixes and improvements.