Analytics information - 6.5.x

This app captures analytics data and stores this in a private analytics database hosted by Amazon Web Services in the United States of America.

The app collects a limited amount of information in order to help us make decisions on where to invest for future releases.  To improve the customer support experience, we do include the Support Entitlement Number (SEN).

 You can opt out at any point by toggling the analytics option to "off" within the app's configuration screen.

Install 

This data is collected each time the app is installed. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 { "event": { "timestamp": "2019-03-26T04:27:48.279Z", "created_at": "2019-03-26T04:27:49.210Z", "id": "5c99aa45d5712400016d57bc" }, "eventInfo": { "type": "install" }, "hostInfo": { "hostVersion": "7.13.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L13252795", "hostServerId": "BMTF-KBHH-UBTA-34C5", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L13252796" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER" }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

Uninstall 

This data is collected each time the app is uninstalled. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 { "event": { "timestamp": "2019-03-26T04:27:45.686Z", "created_at": "2019-03-26T04:27:48.747Z", "id": "5c99aa448dd1cb0001628e75" }, "eventInfo": { "type": "uninstall" }, "hostInfo": { "hostVersion": "7.13.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L13252795", "hostServerId": "BMTF-KBHH-UBTA-34C5", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L13252796" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER" }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

License - Added 

This data is collected each time the app license is added. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 { "event": { "timestamp": "2019-04-05T07:42:40.091Z", "created_at": "2019-04-05T07:42:42.973Z", "id": "5ca706f242731d0001d1bdeb" }, "eventInfo": { "type": "license-added" }, "hostInfo": { "hostVersion": "7.13.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L13252795", "hostServerId": "BMTF-KBHH-UBTA-34C5", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L6669162" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER" }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

License - Updated 

This data is collected each time the app license is updated. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 { "event": { "timestamp": "2019-04-23T09:41:19.039Z", "created_at": "2019-04-23T09:41:19.224Z", "id": "5cbeddbfb80a0b0001c55f70" }, "eventInfo": { "type": "license-updated" }, "hostInfo": { "hostVersion": "7.10.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L13252795", "hostServerId": "JIRA-712A-54WE-YTRE", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L13252796" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER", "jiraServiceDesk": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": "10", "hostSEN": "SEN-L13252797" } }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

Global configuration 

This data is collected when the administrator changes the app's global configuration. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 { "event": { "timestamp": "2019-05-08T11:35:45.458Z", "created_at": "2019-05-08T11:35:45.734Z", "id": "5cd2bf114206900001f60272" }, "eventInfo": { "type": "globalconfig", "settings": { "sendStatistics": false } }, "hostInfo": { "hostVersion": "8.1.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L13252795", "hostServerId": "JIRA-712A-54WE-YTRE", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L13252796" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER", "jiraServiceDesk": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": "10", "hostSEN": "SEN-L13252797" } }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

Clone Plus configuration 

This data is collected when the administrator changes the clone plus properties from the app's configuration screen. 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 { "event": { "timestamp": "2019-05-08T13:37:50.425Z", "created_at": "2019-05-08T13:37:50.629Z", "id": "5cd2dbae4cc0830001d441a0" }, "eventInfo": { "type": "save-config", "default": { "custom-count": 0, "fieldExcludes": { "substitution-variables": [], "max-custom-count": 0, "custom-actions-count": 0, "values-count": 2 }, "projectIncludes": { "substitution-variables": [], "max-custom-count": 0, "custom-actions-count": 0, "values-count": 9 }, "copyAttachments": { "values": { "true": 1 }, "substitution-variables": [], "max-custom-count": 0, "custom-actions-count": 0, "values-count": 1 } }, "clone+": { "custom-count": 12, "set": { "substitution-variables": [ "parent_environment", "original_reporter", "parent_assignee", "parent_summary" ], "max-custom-count": 28, "custom-actions-count": 11, "values-count": 119 }, "ignoreFields": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 6, "values-count": 19 }, "project-component": { "substitution-variables": [], "max-custom-count": 2, "custom-actions-count": 2, "values-count": 4 }, "tooltip": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 2, "values-count": 2 }, "label": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 2, "values-count": 2 }, "type": { "substitution-variables": [], "max-custom-count": 7, "custom-actions-count": 3, "values-count": 12 }, "component": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 0 }, "condition": { "substitution-variables": [], "max-custom-count": 5, "custom-actions-count": 8, "values-count": 18 }, "project": { "substitution-variables": [], "max-custom-count": 3, "custom-actions-count": 2, "values-count": 4 } }, "clone++": { "custom-count": 7, "linkType": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 1 }, "set": { "substitution-variables": [ "now", "original_affected_versions", "original_fixed_versions" ], "max-custom-count": 11, "custom-actions-count": 4, "values-count": 37 }, "ignoreFields": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 2, "values-count": 4 }, "project-component": { "substitution-variables": [], "max-custom-count": 3, "custom-actions-count": 1, "values-count": 3 }, "tooltip": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 1 }, "label": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 1 }, "role": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 2 }, "type": { "substitution-variables": [], "max-custom-count": 3, "custom-actions-count": 2, "values-count": 4 }, "fieldExcludes": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 2, "values-count": 10 }, "issueTypeIncludes": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 4 }, "condition": { "substitution-variables": [], "max-custom-count": 6, "custom-actions-count": 6, "values-count": 17 }, "projectIncludes": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 2, "values-count": 7 }, "project": { "substitution-variables": [], "max-custom-count": 1, "custom-actions-count": 1, "values-count": 1 } } }, "hostInfo": { "hostVersion": "8.0.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L13252795", "hostServerId": "JIRA-712A-54WE-YTRE", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L13252796" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER", "jiraServiceDesk": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": "10", "hostSEN": "SEN-L13252797" } }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

Clone Plus action 

This data is collected when the user does the clone action on any issue.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 { "event": { "timestamp": "2019-05-08T17:31:48.945Z", "created_at": "2019-05-08T17:31:49.665Z", "id": "5cd31285dbfa530001b4627c" }, "eventInfo": { "type": "standard", "details": { "action": "clone+", "targetProject": "same", "targetIssueType": "same", "options": { "copySubtaskEstimates": true, "copySubtasks": true, "copyAttachments": true, "copyParentVersions": true, "copyComments": true, "copyLinks": true, "copyWorklogs": false }, "custom": "" } }, "hostInfo": { "hostVersion": "8.1.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L6669171", "hostServerId": "JIRA-712A-54WE-YTRE", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L13252796" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER", "jiraServiceDesk": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": "10", "hostSEN": "SEN-L13252797" } }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.5.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324377" } }

Bulk clone

This data is collected each time a user completes a bulk cloning operation.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 { "event": { "timestamp": "2021-04-20T07:15:54.478Z", "created_at": "2021-04-20T07:15:55.782Z", "id": "607e7fab46c46a0001597dc3" }, "eventInfo": { "details": { "hasEpic": false, "targetProject": "changed", "userId": 10004, "step3TimeStamp": "2021-04-20T07:15:05.811+0000", "selectedIssuesCount": 1, "issueSubtasksInEpicCount": 0, "bulkCloneDuration": 6272, "operation": "custom", "worklogsCount": 0, "targetIssueType": "same", "subtasksCount": 0, "custom": "clone++", "failedCloneCount": 0, "reportTimeStamp": "2021-04-20T07:15:54.475+0000", "sourceProjectCount": 1, "hasSubTasks": false, "step4TimeStamp": "2021-04-20T07:15:34.258+0000", "sourceProjectTypes": "software,", "issuesInEpicCount": 0, "isUserAdmin": true, "linksCount": 3, "sourceIssueTypes": 1, "sucessfullCloneCount": 1, "options": { "copyParentVersions": true, "copyEpicIssueSubtaskEstimates": false, "copyWatchers": true, "copyParentReporter": false, "copySubtasks": false, "copyAttachments": false, "copyEpicIssueSubtasks": false, "copyEpicIssues": false, "copyComments": false, "copyWorklogs": true, "copyLinks": false, "copySubtaskEstimates": false }, "watchersCount": 3, "attachmentsCount": 0, "sourceProjectTypesCount": 1, "commentsCount": 0 } }, "hostInfo": { "hostVersion": "8.9.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L14979417", "hostServerId": "JIRA-712A-54WE-YTRE", "jiraSoftware": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": 100, "hostSEN": "SEN-L14979418" }, "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER", "jiraServiceDesk": { "hostLicenseType": "DEVELOPER", "hostMaxUsers": "10", "hostSEN": "SEN-L14979419" } }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.9.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-18694238" } }

Cloud migration

This data is collected each time the app's global configurations and/or clone operation(s) data is migrated to cloud.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 { "event": { "timestamp": "2020-11-26T08:44:04.256Z", "created_at": "2020-11-26T08:44:05.189Z", "id": "5fbf6ad58151c00001d2e67e" }, "eventInfo": { "type": "Cloud-migration", "settings": { "noOfCloneOperations": 2, "emptyCloneProperties": false, "sendStatistics": true } }, "hostInfo": { "hostVersion": "7.13.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-L142221979417", "hostServerId": "BP1X8-EVSR-WIF1-6ZNX", "hostMaxUsers": 100, "hostLicenseType": "DEVELOPER" }, "pluginInfo": { "pluginKey": "org.swift.jira.clone-plus", "isUnlimitedUsers": true, "pluginVersion": "6.9.0", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-186921124238" } }