How to resolve a Could not create connection to database server error - 10.x

Owned by Former user (Deleted)

Last updated: Feb 17, 2020 by Smita Nair

Symptoms

One or more SQL Macro returns the following error:

Cannot create PoolableConnectionFactory (Could not create connection to database server. Attempted reconnect 3 times. Giving up.)

Cause

The connection to your database is being refused.

Resolution

Make sure:

Your database server is accepting connections from the Confluence server TCP address.
The user is authorized to connect to the database.

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